Industry: Retail / Lifestyle
Regions: Hong Kong, Taiwan, Japan, Europe
Platform: Workday Adaptive Planning
Scope: New Store Planning, Revenue Planning, OPEX, Cash Flow
Client Snapshot
A fast-growing lifestyle brand with 400+ points of sale worldwide, expanding rapidly across new markets.
The finance and operations teams needed a unified planning platform to standardise models, improve visibility, and shorten budgeting cycles as the business scaled.
Key Challenges
- Market teams planning in scattered Excel files with inconsistent templates
- Fast expansion created pressure to standardise new-store forecasting (traffic, conversion, AOV)
- Best / Base / Worst Case scenario planning was slow and manual
- OPEX, headcount, and cash-flow planning were disconnected and error-prone
- High collaboration cost between Finance and Operations due to manual consolidation
Novus Solution
Novus implemented a fully integrated planning model on Workday Adaptive, enabling a single source of truth across markets.
1. New Store Planning
Built a unified model for forecasting performance of new stores
Standardised drivers: traffic → conversion → AOV → revenue
Enabled ROI and payback simulation across markets
Supported multi-scenario comparison for faster investment decisions
2. Revenue Planning
Designed a Regional → Market → Store forecasting structure
Automated promotion, discount, and return impact calculations
Enabled Best / Base / Worst Case modelling
Delivered multi-dimensional analytics across region, channel, and product line
3. OPEX Planning
Standardised OPEX templates across all markets
Built driver-based models for rent, salary, logistics, and other operating costs
Enabled automatic linkage between revenue and OPEX for more accurate forecasting
4. Cash Flow Forecasting
Integrated revenue, OPEX, headcount, and CAPEX planning into one model
Automated cash-in/cash-out logic and timing assumptions
Provided real-time visibility over liquidity, runway, and funding needs
Outcomes & Impact
Planning cycle reduced from 3 months to 1 month
Faster, more agile decision-making across markets.
Collaboration time between Finance & Operations reduced by 40%
No more manual consolidation or version alignment.
Manual error rate reduced by 80%+
Improved data quality and forecasting accuracy.
Consolidated multi-market planning onto one unified platform
All markets now operate with consistent templates and assumptions.
